Privacy Policy
At The Yokai Club, we respect and value your privacy. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
- Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
- Non-Personal Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and browsing behavior. This information is used to enhance your experience on our site.
2. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and order confirmations.
- Customer Support: Your information allows us to provide customer support, respond to your inquiries, and address any issues related to your orders.
- Marketing Communications: If you opt-in, we may use your email address to send you updates, promotional offers, and newsletters. You can unsubscribe from these communications at any time.
- Improving Our Services: We use non-personal information to analyze website usage, improve our services, and customize your shopping experience.
3. Cookies and Tracking Technologies
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, keep track of your shopping cart, and provide a personalized experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
- Third-Party Analytics: We may use third-party analytics services, such as Google Analytics, to collect and analyze non-personal information about how users interact with our website. These services help us understand website traffic and improve our offerings.
4. Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Sharing Your Information
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to keep your information confidential and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your personal information if required by law or to protect our rights, property, or the safety of our customers or others.
6. Your Rights
- Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your account details by logging into your account or contacting our customer service team.
- Opt-Out: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or adjusting your account settings.
- Data Deletion: You may request the deletion of your personal information by contacting us directly. Please note that some data may need to be retained for legal or administrative purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date at the bottom of this page.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at support@theyokaiclub.com.
Thank you for trusting The Yokai Club with your personal information. We are committed to protecting your privacy and providing a safe and secure shopping experience.